Privacy policy
Last Updated: 4/20/23
Welcome to Secret Mattress! We respect your privacy and are committed to protecting it. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, secretmattress.com.
Please read this Privacy Policy carefully. By using our website, you agree to the collection and use of your information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use our website.
- Information We Collect
We may collect personal information from you in various ways, including when you visit our website, register on the site, place an order, or subscribe to our newsletter. The information we collect may include your name, email address, mailing address, phone number, and payment details.
We also automatically collect non-personal information about your computer and your interaction with our website, such as your IP address, browser type, referring/exit pages, and operating system.
- How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To improve our website and customer service
- To send periodic emails, if you have opted-in to our mailing list
- To administer promotions, surveys, or other site features
- To personalize your experience on our website
- How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your account information. We use secure servers, and all sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted in our payment gateway providers' databases.
- Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to third parties, except as described in this policy. This does not include trusted third parties who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential. We may also disclose your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
- Third-Party Links
Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. We encourage you to review the privacy policies of any third-party websites you visit.
- Children's Online Privacy Protection Act Compliance
We do not knowingly collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older. If we become aware that we have collected personal information from a child under the age of 13, we will promptly delete that information.
- Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be reflected at the top of this policy. Your continued use of our website after any changes are posted constitutes your acceptance of the revised Privacy Policy.
8. Mobile SMS Marketing
The Secret Mattress mobile message service (the "Service") is operated by Secret Mattress (“Secret Mattress”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Secret Mattress’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Secret Mattress through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Secret Mattress. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18339701951 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Secret Mattress mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18339701951 or email secretmattress@gmail.com
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Secret Mattress
Hooper UT 84315
801-987-0355
secretmattress@gmail.com